|
Pre-Sales / Post-Sales Engineer...
I have been credited with saving accounts
worth $7,250,000
by: simplifying complex jargon; demonstrating data, software, and servers working cohesively; producing step-by-step graphical documentation; and training staff to take over day-to-day operations. Below are some of my accomplishments as a pre-sales and/or post-sales engineer.
- Saved $1,250,000 account
with Tulane University by producing a working demo of Oracle running in a three-tiered architecture with mainframe, AIX app. server, and Windows client. Post-Sales support:
Sat with Tulane's IT staff for one week, helping them install the software. [IBM]
- On Day 1 of employment at Infocrossing, rescued $6,000,000 account with their international publishing firm client by reworking a failed Net.Data prototype in time for that firm's visit on Day 2.
Post-Sales: Converted prototype into turnkey solution for customer. [Infocrossing]
- Generated customer leads at trade shows
while performing live demonstrations of cutting edge IBM e-business technologies, leveraging backend mainframe systems, to 750 IT executives and software engineers over a 3-year period. Varied presentation from high level to extremely technical. [IBM]
- Trained 9 marketing reps
to conduct e-business demos in 5 cities (local to them) of a 15 city roadshow, enabling IBM to have 100% coverage yet reducing travel expenditures by 33%. [IBM]
- Directed 46 IBM S/390 customers
through process of configuring their own OS/390 UNIX web servers (IBM HTTP Server) with e-business connectors (templates, Net.Data) to access host data (CICS, DB2) via a web browser. [3 day lab training we developed at IBM]
IBM = International Business Machines Corp., Armonk, NY; 1989-2000 (pre/post-sales: 1997-2000)
Infocrossing = Infocrossing, Inc. based in Leonia, NJ; 6 month contract in 2000 |
